7 tips that reveal the unspoken digital etiquette of group chats

Fast Company Tech

by Associated Press

February 26, 2026

AI-Generated Deep Dive Summary

Group chats have become a staple of modern communication, but navigating them requires careful consideration of digital etiquette to maintain harmony and efficiency. Rupert Wesson, a director at Debrett’s, the British etiquette guide, outlines key tips for The Associated Press on how to behave in group chats, emphasizing care and respect for others. This includes avoiding repetitive questions that could easily be answered with a quick search or by reviewing previous messages. Additionally, before sending content like memes or videos, consider whether it aligns with the group’s purpose and won’t overwhelm members with large files or excessive data usage. Understanding the chat's goal is crucial. Practical groups should stay focused on their intended purpose, while more casual groups may tolerate longer discussions. It’s also important to keep work-related chats professional and avoid mixing personal or sensitive topics in mixed-use groups. Lurking initially can help gauge the group’s culture, especially for new members who might not have access to past messages. The size of the group should influence your behavior. In smaller groups, brief responses like emojis are expected, but in larger ones, excessive replies can be overwhelming. Maintaining professionalism is particularly vital in work chats, as even informal platforms like Slack or Microsoft Teams can lead to career consequences if used irrespectfully. Clear and concise messaging is key, with longer discussions better suited to alternative communication methods like emails or meetings. Etiquette also extends to leaving a group. If overwhelmed by notifications or discomfort, muting the chat is acceptable. Informing administrators before leaving is polite, especially in structured groups, while it may not be necessary for casual one-off chats. Overall, digital etiquette ensures respectful and effective communication, which is essential for users designing or engaging with digital platforms that rely on group interactions.

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Originally published on Fast Company Tech on 2/26/2026