AI in HR? Yes—but Humans Should Hire Humans
Psychology Today
by Robert Kovach Ph.D.February 24, 2026
AI-Generated Deep Dive Summary
AI is playing an increasingly significant role in human resources, but when it comes to hiring, human judgment remains essential. The article draws parallels between the early days of internet adoption and the current wave of AI integration, noting that while excitement about new technologies often runs high, full implementation takes time and careful consideration. Just as email and online shopping gradually replaced traditional methods rather than eliminating them entirely, AI in HR should be seen as a complementary tool rather than a replacement for human decision-making.
The article emphasizes that hiring is inherently both an art and a science, requiring a deep understanding of people as assets—often the most valuable and impactful ones. While AI can assist with data-heavy tasks like analyzing resumes or identifying skill sets, it lacks the ability to fully grasp potential or opportunity beyond what’s explicitly written. Humans bring intuition, empathy, and the ability to assess qualities that aren’t easily quantifiable, such as cultural fit or adaptability. These factors are critical when making hiring decisions that can significantly impact an organization’s success.
Ultimately, the article argues that AI should serve as a guardrail rather than the primary driver of hiring decisions. Human oversight is necessary to ensure fairness, mitigate biases, and maintain alignment with organizational values. While AI tools can streamline processes and provide valuable insights, they cannot fully replicate the nuanced judgment required for selecting talent. By leveraging AI thoughtfully and maintaining human involvement in the hiring process, organizations can strike a balance between efficiency and the irreplaceable human touch that fosters collaboration and cultural cohesion. This approach not only benefits businesses but
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Originally published on Psychology Today on 2/24/2026