Better Call Claude: The Confidentiality Risks Of Getting Legal Advice From AI

Forbes Business

by The Insider, Contributor

February 13, 2026

AI-Generated Deep Dive Summary

Artificial intelligence is revolutionizing access to legal advice, offering quick and seemingly reliable solutions to complex legal questions. However, this convenience comes with significant risks, particularly regarding confidentiality. As more individuals and businesses turn to AI tools like Claude for legal guidance, concerns about data security, potential biases in algorithms, and the lack of accountability raise critical questions about the reliability and ethical implications of AI-driven legal advice. One major issue is the transparency of AI systems. While these tools can generate answers swiftly, users often lack insight into how those responses are formulated or whether they align with current laws and precedents. This opacity creates a risk of inaccurate or outdated advice, which could lead to costly legal consequences for businesses relying on such platforms. Additionally, the use of AI in sensitive legal matters raises ethical concerns, as these tools may inadvertently reveal confidential information or mishandle data. The implications for businesses are particularly significant. Legal decisions, whether related to contracts, disputes, or compliance, often involve highly sensitive information. Relying on AI tools could expose this data to third parties or create vulnerabilities in data protection protocols. Moreover, the lack of a human intermediary in AI-driven legal advice means there is no guarantee of confidentiality or ethical handling of information. In response, traditional law firms are beginning to explore their own AI-powered solutions while emphasizing the importance of maintaining client confidentiality and ethical standards. This hybrid approach aims to leverage the efficiency of technology without sacrificing the critical safeguards provided by human oversight. As AI continues to evolve, balancing innovation with legal and ethical considerations will be crucial for businesses seeking reliable and secure legal advice. Ultimately, while AI offers promising advancements in accessing legal information, its use must be approached with caution. Businesses must weigh the convenience and cost-saving benefits against the potential risks of compromising confidentiality and encountering errors in legal decision-making. Staying informed about these developments and working with trusted legal professionals can help mitigate these challenges and ensure that businesses make well-informed

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Originally published on Forbes Business on 2/13/2026