Do Clients Care If Their Lawyer Uses AI? Why Oversight Matters More Than Technology
Justia
by Thomas SullivanFebruary 18, 2026
Do clients care if their lawyer uses artificial intelligence (AI)? In 2026, the answer is generally no, provided the firm maintains strict Human-in-the-Loop (HITL) verification. Clients tend to care about oversight, confidentiality, billing transparency, and professional accountability. When AI is used responsibly and reviewed by a lawyer, it rarely raises concerns. However, if it is used without disclosure or governance, it can damage trust.
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Originally published on Justia on 2/18/2026