DoorDash is extending its pause on operations in New York City after blizzard hits the Northeast
Business Insider
February 23, 2026
AI-Generated Deep Dive Summary
DoorDash has extended its pause on delivery operations in New York City until 2 pm Eastern Time on Monday due to a severe blizzard that disrupted the Northeast. The company initially suspended services at 8:30 pm ET on Sunday, just before Mayor Zohran Mamdani implemented a travel ban in response to the storm. DoorDash activated its "Severe Weather Protocol" to ensure the safety of its delivery personnel, known as Dashers, by keeping them off the streets during hazardous conditions.
The blizzard brought 15 inches of snow to New York City and caused widespread power outages, flight cancellations, and transportation disruptions across the region. The storm's impact was significant, with thousands left without electricity and major delays affecting both air travel and ground transport. Grubhub, another major food delivery service, paused operations in NYC late Sunday but resumed deliveries by Monday noon.
This decision highlights the challenges faced by delivery services during extreme weather events, emphasizing safety over operational continuity. DoorDash's spokesperson explained that the company prioritizes keeping its workers safe by suspending operations early to avoid hazardous conditions. The situation underscores the importance of adaptability and proactive measures in business operations, particularly in industries reliant on timely deliveries and customer service.
For businesses, this event serves as a reminder of the need for robust contingency plans during natural disasters or severe weather. It also demonstrates how companies balance operational demands with employee safety, which is crucial for maintaining public trust and ensuring long-term sustainability. As the Northeast continues to recover from the blizzard's aftermath, DoorDash remains committed to resuming operations only when conditions are deemed safe.
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Originally published on Business Insider on 2/23/2026