Fraud Is Only The Tip Of Retail’s $850 Billion Returns Challenge
Forbes Business
by Pamela N. Danziger, Senior ContributorFebruary 16, 2026
Retail returns are a $850 billion problem. A cross-functional approach combining consumer education and a "returns czar" are crucial to manage this complex issue.
Verticals
businessfinance
Originally published on Forbes Business on 2/16/2026