Jira’s latest update allows AI agents and humans to work side by side | TechCrunch

TechCrunch

by Rebecca Szkutak

February 25, 2026

AI-Generated Deep Dive Summary

Atlassian has introduced "Agents in Jira," a groundbreaking update that enables seamless collaboration between humans and AI agents within its project management software. This new feature allows users to assign tasks and tickets to AI agents directly from the same dashboard used for human employees. By integrating AI into existing workflows, Atlassian aims to help teams achieve greater productivity without the chaos often associated with AI adoption. The update tracks progress, sets deadlines, and provides visibility into how AI agents are performing alongside humans. The announcement comes as part of Atlassian's broader strategy to integrate AI tools into its software, a move that reflects the growing role of artificial intelligence in enterprise workflows. Tamar Yehoshua, Atlassian’s chief product and AI officer, emphasized that the goal is not just to automate tasks but to ensure that AI works harmoniously with human teams. This integration allows businesses to monitor and compare the effectiveness of agents versus humans on the same projects, helping organizations determine where AI can be most impactful. By providing a unified dashboard for managing both human and AI workforces, Atlassian addresses the challenge of maintaining order amidst increasing automation. Yehoshua noted that while AI tools can create efficiency gains, they often introduce new complexities. The "Agents in Jira" update aims to mitigate this by offering clarity and control over how AI contributes to team efforts. This approach could prove particularly valuable for enterprises looking to maximize their return on investment in AI technologies. The release of "Agents in Jira" is just the first step in Atlassian's long-term vision to enhance its products with AI capabilities. Yehoshua described this as an exciting beginning, highlighting the potential for AI to transform how teams work together. As businesses continue to navigate the evolving landscape of AI adoption, such tools are likely to play a critical role in balancing productivity and efficiency. This update underscores Atlassian's commitment to innovation and its understanding of the challenges faced by modern teams. By bridging the gap between human collaboration and AI automation, "Agents in Jira" offers a promising solution for organizations seeking to harness the benefits of artificial intelligence without losing sight of their core workflows. As more companies explore AI-driven tools, Atlassian's approach could set a new standard for integrating technology with human effort.

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Originally published on TechCrunch on 2/25/2026