Microsoft Says Bug In Classic Outlook Hides the Mouse Pointer

Slashdot

by BeauHD

February 24, 2026

AI-Generated Deep Dive Summary

Microsoft has acknowledged a long-standing bug in its Classic Outlook desktop email client that causes the mouse pointer to disappear while users interact with the interface. The issue, first reported nearly two months ago, leaves affected users unable to navigate Outlook effectively, despite the cursor still functioning when hovering over emails (as indicated by color changes). While Microsoft has provided temporary workarounds—such as clicking on an email or switching to another app like PowerPoint—no permanent fix is yet available. The company emphasized that its team is actively investigating the problem and will share updates as more information becomes available. The bug appears when moving the mouse pointer over Outlook's interface, causing it to vanish without fully disabling cursor functionality. Although emails still respond to hover effects, this behavior disrupts user workflow and creates frustration for those reliant on Classic Outlook. Interestingly, similar issues have been reported in other Microsoft 365 applications like OneNote, though less frequently. The lack of a definitive timeline for resolution adds to the inconvenience, leaving users dependent on workaround solutions. This issue highlights the challenges software companies face in maintaining smooth functionality across their products. For professionals who rely heavily on tools like Outlook and OneNote, such bugs can significantly impact productivity and user experience. While Microsoft's acknowledgment shows responsiveness, the delay in addressing the problem underscores the importance of robust testing and timely updates to maintain user trust and satisfaction. Ultimately, this matter resonates with tech-savvy readers because it illustrates how even established software giants can face unexpected glitches that affect everyday usability. The absence of a permanent fix serves as a reminder that no system is immune to issues

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Originally published on Slashdot on 2/24/2026