Navigation apps can help level the playing field for ride-hail drivers
Phys.org
February 17, 2026
Technology is making the ride-hail industry more accessible than ever, according to new research published in the Strategic Management Journal. The study, conducted by academics at the National University of Singapore (NUS), shows that navigation apps are not just a convenience—they're a game-changer for many drivers, especially those with less experience behind the wheel.
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Originally published on Phys.org on 2/17/2026