Silenced no more: Why U.S. online reviews turned longer and more negative
Phys.org
February 17, 2026
For years, consumers have quietly edited themselves online. A harsh review softened. A detail left out. A complaint never posted at all. New research shows that when the legal threat behind that silence disappears, the internet gets more honest, and more useful, almost immediately.
Verticals
sciencephysics
Originally published on Phys.org on 2/17/2026