Study finds that telemedicine visits cost far less than office visits
Medical Xpress
February 25, 2026
AI-Generated Deep Dive Summary
A groundbreaking study from the Perelman School of Medicine at the University of Pennsylvania reveals that telemedicine visits are significantly more cost-effective than traditional in-person appointments for common treatable conditions. The research found that telemedicine visits were billed an average of $400 less per patient compared to office visits, making them five times less expensive overall. Additionally, telemedicine resulted in fewer follow-up visits, further reducing the overall burden on the healthcare system. This study, published in JAMA Network Open, underscores the potential of telemedicine to revolutionize how we access and deliver medical care.
The analysis examined the costs associated with treating conditions commonly managed through both telemedicine and in-person visits, such as hypertension, diabetes, and mental health concerns. By leveraging data from insurance claims, researchers calculated the average cost savings for telemedicine visits, which were found to be substantial. Beyond financial benefits, telemedicine also offers greater convenience for patients, allowing them to consult with healthcare providers without the need for transportation or time away from work.
The implications of this study are particularly significant in light of rising healthcare costs and growing demand for accessible care. Telemedicine not only reduces financial strain on individuals but also enhances the efficiency of healthcare delivery. By minimizing follow-up visits, telemedicine can help reduce overcrowding in medical facilities and streamline patient care pathways. This approach aligns with broader efforts to make healthcare more affordable and sustainable.
As the adoption of telemedicine continues to grow, its potential to transform the healthcare landscape becomes increasingly evident. For patients, this means greater access to care while minimizing out-of-pocket expenses. For providers, it offers a more efficient way to manage patient loads and allocate resources effectively. The findings from this study provide strong evidence for the broader implementation of telemedicine as a cost-effective and accessible alternative to traditional in-person visits.
In summary, the University of Pennsylvania’s research highlights the substantial cost savings associated with telemedicine, offering a promising solution to the ongoing challenge of high healthcare costs. By reducing expenses and streamlining care, telemedicine emerges as a key tool in making healthcare more affordable and efficient for patients and providers alike.
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Originally published on Medical Xpress on 2/25/2026