The Board Briefing Mistake Even The Best GCs Still Make
Above the Law
by Olga V. MackFebruary 25, 2026
AI-Generated Deep Dive Summary
Despite their expertise, General Counsels (GCs) often make a critical communication mistake when briefing boards on AI developments: they overwhelm directors with overly complex information without a clear narrative framework. This leads to confusion, disengagement, or misaligned decision-making. While GCs may provide detailed updates, boards struggle to extract meaningful insights due to the lack of structured communication.
The root issue lies in how AI is presented—a dynamic and multifaceted technology that requires strategic context rather than mere technical details. Boards need a clear "narrative spine" addressing three key questions: what’s happening with AI in the company, why it matters, and what steps should be taken next. Without this structure, directors are left adrift in a sea of information, unable to focus on the bigger picture or make informed decisions.
The solution lies in adopting the "What, So What, Now What" model. This approach simplifies communication by focusing on the situation, its significance, and actionable steps. By prioritizing meaning over data, GCs can align their expertise with the board’s need for strategic clarity. This not only enhances governance but also builds credibility by demonstrating a clear understanding of AI’s implications and how to manage them effectively.
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Originally published on Above the Law on 2/25/2026