Top BSNL official’s Sangam snan protocol covers ‘bare essentials’
Times of India
by KAPIL DIXITFebruary 23, 2026
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A leaked protocol detailing an elaborate plan for a top Bharat Sanchar Nigam Limited (BSNL) official's visit to Prayagraj has caused significant embarrassment for the government-run entity. The document, which went viral on social media, revealed an overly detailed and extravagant arrangement, including assigning 50 officials to handle everything from meals and escorts to even personal hygiene items like towels, undergarments, and hair oil. The protocol, intended for a high-ranking official's visit during a significant event, sparked outrage due to its meticulousness and perceived extravagance.
The leaked plan outlined a two-day itinerary with minute details, including the provision of "Sangam snan kits" for ritualistic river baths at the Kumbh Mela site. It also specified the use of white Innova cars equipped with new towels and other amenities. The protocol was so elaborate that it included separate committees to manage various aspects of the official's visit, from review meetings to personal comfort items like sleepers and grooming essentials. A welcome kit was even prepared, containing water bottles, chocolates, chips, fruit juice, and more.
The incident came to light after a senior BSNL official accidentally leaked the document online, leading to widespread criticism on social media. Following the uproar, BSNL officially canceled the protocol order and issued a statement reiterating its commitment to adhering to professional standards. The company emphasized that such an arrangement was not in line with its values and that appropriate action had been taken against those responsible.
This episode highlights the broader issue of how public sector enterprises manage their internal protocols and resources, especially when dealing with high-ranking officials. While BSNL has faced criticism for lapses in
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Originally published on Times of India on 2/23/2026