Victims ‘devastated’ by train CCTV failures that allowed sex offenders to go untraced

BBC World
February 24, 2026
AI-Generated Deep Dive Summary
Victims of sexual harassment and assault on trains are facing profound distress due to systemic failures in CCTV camera maintenance across the UK rail network. A BBC investigation revealed that police often cannot identify offenders because incidents are not recorded or footage is unavailable, unusable, or deleted prematurely. This failure to capture critical evidence has left many victims feeling unprotected and frustrated, as seen in the case of Beth Wright, who was harassed on a London Underground train but could not identify her attackers due to broken cameras. The British Transport Police (BTP) lacks control over CCTV systems, which are managed by rail operators without legal obligations to ensure their functionality. Data obtained through Freedom of Information requests shows shocking statistics: one major train company had 81,000 hours (nearly nine years) of combined camera downtime in 2025 alone. Another had a single camera out of service for 152 days. Such lapses mean that crucial evidence is frequently lost, hindering police investigations and leaving perpetrators undetected. The lack of mandatory CCTV requirements for rail operators exacerbates the problem. While companies can decide how long footage is retained, this often results in critical evidence being deleted within days or weeks. This issue extends beyond individual cases: it undermines public trust in transport safety and raises concerns about accountability for sexual offenses on trains. victims’ commissioner Claire Waxman has called for mandatory CCTV to ensure passenger safety, emphasizing the need for legal reforms to address these gaps. This issue is not just a local concern but a global public safety problem, highlighting the importance of reliable surveillance systems in public spaces. The inability to hold perpetrators accountable not only affects individual victims but
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Originally published on BBC World on 2/24/2026